The Need

Anyone who has been through an ERP integration knows that the chosen system contributes to less than 50% of the success of the overall project. Having the right team in place has more impact on success than any other factor. New technologies and customer-centric models are reinventing the way we do business, and to keep current, you need a technology services partner who’s flexible, inventive, responsive and cost-effective.

How can we help you?

Our consulting services cover a range of business needs, including application roadmap planning, proof-of-concepts, staff augmentation, as well as upgrade and cloud migration strategies. These services help bridge the gaps across multiple technology stacks and ERP applications while delivering a broad range of custom services that focus on bite-sized, cost-effective projects. We partner with you through the entire transformation lifecycle: solutions architecture, project implementation, ongoing optimization and support.

Icon’s Consulting Process and Team

Icon Support’s skilled consultants work closely with your team to develop strategies and implement technology-enabled business solutions. We specialize in driving operational efficiency and help customers extend the value of their software through our strategic technology and software implementation solutions.

Every business and technology landscape – whether rooted in Microsoft Dynamics, NETSUITE, SAP, or JD Edwards – is unique, and our engineers and analysts work with each customer to define and deliver the best approaches to solve their business problems.

Icon Support’s consultants follow best practices for successfully implementing software. We include an integrated foundational set of experts for Project Management, SMEs, Training, and Quality Assurance deliverables that keep projects on track and ensure successful system implementation and migration.

Our consultants are industry experts who can deliver the full range of services needed for project planning and management, functional design, application development, infrastructure management, production support and training.

Icon Support Consulting Services

Our consultants have capabilities across manufacturing, distribution, financials, and related areas.

  • ERP and Database Implementations – On-Premise, Hybrid Models, and Cloud
  • ERP and Database Upgrades and Migrations
  • Business Process Improvement and Documentation
  • Application and Technology Integration
  • Business Intelligence
  • Training and Mentoring

When Is Icon’s Support Consulting Right for You?

We have the team, skills, and process to move your Microsoft Dynamics, NETSUITE, SAP, or JD Edwards technology project from start to finish. Consulting always begins with a discussion of your goals. Talk to us about how our Consulting Services can deliver your ERP project.


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